Shipping policy
📦 Shipping Policy
At WINGBO, we’re committed to getting your order to you as quickly, safely, and smoothly as possible—because we know how exciting it is to refresh your home.
🏠 Where We Ship From
All orders are shipped from our U.S.-based warehouses. We currently operate multiple fulfillment centers across different states to ensure fast and efficient delivery.
⏱ Processing Time
Once your order is placed, our team begins preparing it right away. Please allow 1–3 business days for order processing. You will receive a shipping confirmation email with tracking details as soon as your package is on its way.
🚚 Shipping Time
Standard delivery typically takes 2–5 business days after your order has been processed. Delivery times may vary depending on your location and the shipping carrier’s schedule.
🚛 Shipping Carriers
We partner with trusted carriers like FedEx, UPS, and other reliable U.S. shipping providers to ensure your package arrives in great condition and on time.
📅 Holiday Season Notice
During peak holiday periods, processing and delivery times may take a little longer than usual. We appreciate your patience and will always do our best to keep you informed along the way.
⚠ Delays & Unforeseen Events
While we aim for timely delivery, occasional delays can occur due to weather, carrier disruptions, or other unforeseen events. In such cases, we’ll notify you promptly.
Please note that WINGBO is not responsible for delays caused by natural disasters, carrier service interruptions, or events beyond our control.
If you have any questions about your shipment, feel free to reach out to us at support@wingbolighting.com—we're always happy to help.
