FAQs

Welcome to Wingbo's Frequently Asked Questions page. We have compiled answers to the most common questions regarding our products, installation, usage, and customer service. If you have any other questions, feel free to contact our customer support team.

General Questions

1. How to choose the right ceiling fan size

The right size ensures your fan moves air efficiently without overpowering the space.

  • Small rooms (up to 100 sq ft): 36–44" fans are ideal for home offices, breakfast nooks, and small bedrooms.
  • Medium rooms (130–200 sq ft): 44–54" fans balance airflow and scale—perfect for bedrooms, dining rooms, and kitchens.
  • Large rooms (200–400 sq ft): 56–72" fans provide powerful coverage for living rooms, master bedrooms, and open-plan spaces.
  • Extra-large spaces (over 400 sq ft): 72" and larger fans keep great rooms, lofts, or large covered patios comfortable.

Tip: For very large rooms, you can also use two smaller fans instead of one oversized fan to create balanced airflow.

2. How to choose the mount type for your ceiling height

Mount type affects both performance and safety. Opt for the mount type that will elevate your experience and ensure your safety.

  • Low ceilings (less than 8 ft): A flush mount or low-profile fan hugs the ceiling to maximize headroom without sacrificing style.
  • Standard ceilings (8–10 ft): Use the included 4.5"downrodto position blades at the ideal height for airflow.
  • High ceilings (10 ft or more): Select a longer downrod to lower the fan to the ideal height. WINGBO provides multiple rod lengths—4.5", 12", 24", and 36"—allowing you to customize the installation for rooms with tall ceilings like foyers or vaulted living areas.
  • Sloped ceilings: Many WINGBO fans are compatible with angled ceilings, so look for models that support slope mounts or adapters to ensure safe and secure installation.

3. Select your blade material

Blade material impacts both style and durability. Understanding the blade material can help you make an informed decision when choosing a product that meets your needs.

  • Wood blades: Offer natural warmth and beauty—ideal for living areas, bedrooms, and spaces where style matters most.
  • ABS blades: Lightweight, moisture-resistant, and versatile—great for bathrooms, laundry rooms, and covered outdoor spaces.
  • Aluminum blades: Durable and strong—perfect for industrial, garage, or very large high-ceiling spaces.

4. Decide if you want a fan with or without lights

  • With lights: Perfect for rooms where your ceiling fan will also be your main light source. Our integrated LED panels are bright, dimmable, and energy-efficient.
  • Without lights: Ideal for rooms with plenty of natural light or where you want a minimalist look focused purely on airflow.

5. Choose your control option

The way you control your fan should match your lifestyle. Embrace the power to set the perfect mood with just a touch.

  • Remote control: Convenient for bedrooms and living rooms—adjust speed, light, and timer without getting up.
  • Wall control: Great for kitchens or entryways where you want a fixed control point.
  • Smart control: Use your phone, Alexa, or Google Assistant to adjust your fan from anywhere, set schedules, or control it with your voice.

With these five steps, you can confidently choose a WINGBO ceiling fan that keeps your home comfortable, beautiful, and perfectly suited to your needs.

All WINGBO fans are thoughtfully designed by our team with a focus on modern style, quiet comfort, and energy efficiency. We partner with trusted manufacturing facilities to ensure premium quality and long-lasting performance.

Product Questions

DC motors are more energy-efficient, quieter, and offer more precise speed control compared to AC motors. They also generate less heat, making them ideal for year-round comfort. All WINGBO ceiling fans are equipped with premium DC motors for whisper-quiet, efficient performance.

Many models include an integrated LED light kit with adjustable color temperatures (Warm, Cool, Daylight). We also offer no-light models for spaces where lighting is already covered.

Yes! All WINGBO fans with lights allow you to operate the fan and light independently using the included remote control. Some models can also be wired to separate wall switches for added convenience.

We offer fans with solid wood, plywood, ABS, and aluminum blades. The material is clearly listed in each product description, so you can choose based on style, durability, and intended location.

Yes — all our fans use high-efficiency DC motors, delivering powerful airflow with whisper-quiet performance (less than 35 dB on most settings).

Yes — most of our LED light kits have a built-in memory function. Your last-used color temperature, brightness, and fan speed settings will be saved, so you don’t need to adjust them every time you turn it on.

Payment Questions

We accept major credit cards (Visa, Mastercard, and American Express), PayPal, and select buy-now-pay-later options like Shop Pay Installments.

Absolutely — all transactions are encrypted and processed through secure payment gateways. We never store your card details on our servers.

Yes, you can break your purchase into 4 interest-free payments (subject to approval).

Shipping & Delivery

Orders are usually processed within 1–2 business days. Standard shipping within the U.S. typically takes 3–7 business days.

Yes — we offer free standard shipping on all orders over $99 within the continental U.S.

Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow its journey to your doorstep.

Warranty & Support

Orders are usually processed within 1–2 business days. Standard shipping within the U.S. typically takes 3–7 business days.

Simply email our support team at support@wingbolighting.com with your order number, a brief description of the issue, and photos or videos if you have them. We’ll walk you through every step to get your fan back to perfect working order as quickly as possible.

Absolutely! While we recommend professional installation for the best results, our knowledgeable and caring support team is always happy to help. Email us at support@wingbolighting.com with your questions, and we’ll guide you through the process or help troubleshoot so you can enjoy your new fan with confidence.